Privacy Policy

Vantra (Pty) Ltd ("Vantra", "we", "us") is a South African company, a muori holdings company, registration number [REG NO]. This policy explains how we collect, use, store and protect personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

We collect information you give us directly, including:

• Contact details (name, email, phone/WhatsApp number, company name)
• Information submitted through our forms (free audit, contact, custom quote)
• Usage data via cookies and analytics tools, only after you consent via our cookie banner (see our Cookie Policy)

• To respond to enquiries and provide requested services (e.g. a free audit)
• To deliver contracted marketing, growth and automation services
• To send service-related communication and, with consent, marketing updates
• To improve our website and services using aggregated analytics

We process personal information on the basis of your consent (e.g. submitting a form, accepting cookies), to perform a contract with you, or where we have a legitimate business interest that does not override your rights. You may withdraw consent at any time by contacting us at hello@vantra.co.za.

We do not sell personal information. We may share it with service providers who help us operate (e.g. email/SMTP providers, CRM, hosting, analytics), each bound by confidentiality obligations, or where required by law.

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of inaccurate or outdated information
• Object to processing, or withdraw consent, at any time
• Lodge a complaint with the Information Regulator of South Africa

We use reasonable technical and organisational measures to protect personal information against loss, unauthorised access, or disclosure.

For any privacy-related queries or to exercise your rights, contact our Information Officer at hello@vantra.co.za or [PHONE NUMBER].